Home
About Us
About Us
Career
FAQ
Contact Us
Services
Ride
Food & Grocery
Flash
Truck
Ezride Business
Rentals
Partners
Drive
Merchant
News
Download
Question & Answer
Frequently
Asked Questions
General
Pricing
Account
Returns Policy
Technical Support
What is Easy Ride?
One app ecosystem for fast rides, food deliveries, driver earnings, and merchant management—all free and secure.
How do I get started?
Download the app, sign up free, and choose your role: customer, rider, or merchant.
What areas does Easy Ride serve?
Primarily Western Province including Horana South and Kalutara, with expanding coverage for rides and deliveries across Sri Lanka.
Is Easy Ride available 24/7?
Yes, book rides or orders anytime—riders and merchants operate round-the-clock for your convenience.
What payment methods are supported?
Secure cashless options like cards, mobile wallets, and bank transfers; cash on delivery available too.
How safe is Easy Ride?
Live tracking, driver verification, in-app SOS, and ratings ensure secure trips and deliveries every time.
Can I use Easy Ride for groups?
Yes, book larger vehicles for shared rides; perfect for families or events with upfront group pricing.
What's the difference between apps?
Customer app for rides/food, Rider app for earnings/trips, Merchant dashboard for orders/payouts—all linked seamlessly.
Is the app free?
Yes, forever free for all users—no signup fees, hidden costs, or subscriptions.
How are ride fares set?
Upfront pricing based on distance, time, and demand; promo discounts apply for food orders too.
How do I create an account?
Tap "Sign Up Free," enter basics, verify via phone/email—ready in seconds.
Can I switch roles?
Yes, manage customer, rider, and merchant profiles in one secure dashboard.
What if my food order is wrong?
Contact support in-app for instant refunds/credits; aim for 100% satisfaction on deliveries.
Ride issues or cancellations?
Rate the trip; get fare adjustments or credits automatically—no hassle returns.
App not working?
Restart, check internet, update app; live chat support resolves 90% issues in minutes.
Navigation or tracking glitches?
Smart routes auto-reroute; report via in-app help for quick fixes.